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The Excelsior, Hong Kong Hotel, Hong Kong
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Key details
About the Hotel
281 Gloucester Road,
Hong Kong,
China,
Guangdong
The Excelsior, Hong Kong stands as a 4-star property situated minutes from MTR Causeway Bay, offering executive floor benefits with personalized check-in and exclusive lounge access.
Harbor View Rooms
Guest rooms at The Excelsior feature partial harbor views from floors 14 to 33, equipped with air conditioning, working desks, and minibars. Higher floor accommodations provide city or Victoria Park views with en-suite bathrooms including shower facilities and bathtubs.
Executive Dining Benefits
Executive Floor guests receive daily breakfast from 6:30 AM, light lunch from noon to 2 PM, and evening cocktails with canapés from 5:30 PM to 8 PM. Complimentary pressing service and local calls enhance the stay experience.
Digital Connectivity Services
Each room includes a complimentary smartphone with unlimited 3G Internet and international calls to 5 selected countries. Free Wi-Fi and broadband access are available throughout the property.
Central City Location
The Excelsior positions guests 0.5 miles from Times Square, 0.5 miles from Victoria Park, and 1 miles from Golden Bauhinia Square. MTR Tsim Sha Tsui station lies 2 miles away.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Free Wi-Fi
Parking
HKD 250 per day
Baggage storage
24-hour services
General
Free Wi-Fi
Parking
Safe deposit box
Rooms/ Facilities for disabled
Elevator
Sports & Fitness
Exercise gym
Guest Parking
Electric kettle
Dining
Restaurant
Bar/ Lounge area
Room features
Air conditioning
In-room safe
Mini-bar
Sitting area
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Telephone
Room decor
Carpeted floor
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Location
281 Gloucester Road,
Hong Kong,
China,
Guangdong
Map view
281 Gloucester Road,
Hong Kong,
China,
Guangdong
City landmarks
Parks
Victoria Park
2800 ft
Museums
Hong Kong Museum of History
1.4
mi
54 Jaffe Rd
Wan Chai
4200 ft
Hong Kong Island
Hong Kong Skyline
1.9
mi
Events
Hong Kong Convention and Exhibition Centre
1.0
mi
18 Harbour Rd
Central Plaza
4000 ft
Mall
Times Square
2400 ft
Parks
Hong Kong Park
1.5
mi
Museums
Hong Kong Arts Centre
1.0
mi
Church
Victoria Harbor
1.8
mi
Parks
Kowloon Park
1.5
mi
Museums
Hong Kong Science Museum
1.4
mi
Chater Rd
The Cenotaph
1.5
mi
Square
Golden Bauhinia Square
5200 ft
Tsim Sha Tsui East Promenade
Avenue of Stars
2.1
mi
Museums
The Hong Kong Racing Museum
4300 ft
2 Lung On Street
Pak Tai Temple
1.1
mi
No.1 Lugard Road
Victoria Peak
2.5
mi
28號 Yun Ping Rd
Lee Garden Two
2600 ft
10 Salisbury Rd
Hong Kong Space Museum
2.0
mi
Museums
Wanchai Livelihood Place
1.0
mi
Market
Wan Chai Market
1.0
mi
Tsim Sha Tsui
Tsim Sha Tsui Promenade
2.0
mi
Nearby
Shopping Area
Causeway Bay
1400 ft
555 Hennessy Road Causeway Bay
Sogo Mall
1300 ft
Mall
Hysan Place
1900 ft
221 Gloucester Rd
Noonday Gun
400 ft
Mall
Windsor House
2000 ft
Victoria Harbour
Causeway Bay Typhoon Shelter
1400 ft
Mall
Hang Lung Centre
1600 ft
Restaurants
Crystal Jade La Mian Xiao Long Bao
200 ft
280 Gloucester Road
Hooray Bar and Restaurant
200 ft
P502 ,World Trade Centre
Kung Tak Lam Shanghai Vegetarian Restaurant
200 ft
Shop No. 1001
Tonkichi Japanese Restaurant
300 ft
Shop P412 World Trade Centre
Mr steak buffet a la minute
200 ft
6/F
No. 5 Italian World Trade Centre Branch
200 ft
Shop 311
Kani-ya Teppan Yaki
200 ft
Shop P901
Burgeroom
1000 ft
Shop D
Shanghai Mian
200 ft
Shop No 311
Reviews and Ratings
Feedback from previous guests about their experience.
60%
enjoyed the hotel and would happily stay again
6.0/10
Guest rating
Rooms
6.8
Location
9.0
Service
7.4
Dining
7.6
Guest reviews
6.0/10
based on 5 reviews
8.3
8.3/10 based on 1327 reviews
Michael
United States of America,
March
2025
7.0/10
I had a pleasant stay at The Excelsior, enjoying the spacious harbor view room and the perfect cleanliness of the hotel. The breakfast was truly really good, with a wide variety of choices. However, some aspects, like the dated furniture and the lack of included Wi-Fi, detracted from the overall experience.
Rooms
7.0
The harbor view room was spacious and clean, featuring complimentary toiletries and great amenities. The furniture could use some updating, but it didn't significantly impact my stay.
Service
5.0
The staff was generally helpful, with proactive service regarding my luggage. However, there were issues during check-in regarding my non-smoking room request that left me disappointed.
Location
9.0
The hotel is perfectly located in Wan Chai, close to shops and restaurants, making it easy to explore the city on foot. It’s also near Victoria Park, which I enjoyed for morning walks.
Dining
9.0
The breakfast experience was one of the best I’ve had in any hotel, with freshly made dishes and a juice bar. However, I found other dining options in the area to be more reasonably priced.
Facilities
6.0
The gym facilities were great, especially the sauna. Sadly, the hotel does not have a swimming pool, and Wi-Fi is not included, which was a bit disappointing.
S.
United States of America,
March
2025
6.0/10
My stay at The Excelsior was quite pleasant overall. The spacious room overlooking the harbour was a highlight, offering a beautiful view, although the area was a bit busy with construction. The breakfast was great, and the service was consistently courteous. However, I found the dining options to be a bit pricey, and the hotel itself felt a tad tired in some areas.
Rooms
7.0
My room was spacious by Hong Kong standards, with a lovely harbour view, but it showed some signs of wear.
Service
9.0
The staff were pleasant and quick to assist with any inquiries I had, making my stay very enjoyable.
Location
8.0
The hotel is perfectly located for shopping and dining, with easy access to transport links, which I found really convenient.
Dining
7.0
Breakfast was fantastic with fresh juices and a selection of dishes, but dinner at 'Top of the Town' was a bit pricey for what I got.
Facilities
6.0
The hotel has a nice variety of facilities, though some areas felt slightly outdated and could use a refresh.
Jean
United States of America,
February
2025
7.0/10
My stay at The Excelsior was quite satisfactory, with a great location and decent amenities. However, I found the rooms to be a bit dated and on the smaller side. The service was friendly and efficient, but I did encounter some issues during check-in that left me feeling uneasy about the billing process.
Rooms
6.0
The room was clean and tidy but definitely showed signs of aging with old carpet and a small bathroom. It could use some modernization.
Service
7.0
The staff were extremely helpful and knowledgeable, making check-in and out efficient, despite my issues with the double billing charge.
Location
9.0
The location in Causeway Bay was excellent, close to shops, restaurants, and the metro. A great base for exploring Hong Kong.
Dining
7.0
Dining options were nice, although room service felt a bit pricey. The TOTTS restaurant's champagne buffet was a highlight.
Facilities
7.0
The hotel offered solid facilities but felt a little dated. The bar was cozy and the live music added vibrancy to the atmosphere.
Peter
United States of America,
October
2024
5.2/10
My stay at The Excelsior was overall pleasant due to its unbeatable location. though I did notice the rooms could use some updates. The staff was genuinely helpful and made me feel welcome, especially as a returning guest. but service could be hit or miss at times. I enjoyed the many shopping and dining options nearby, but the outdated facilities, including the gym, were a bit disappointing.
Rooms
6.0
The room was spacious enough for me and my child, with almost a harbor view. but the old carpet and worn wooden surfaces made the room feel dated.
Service
7.0
The staff was polite and went out of their way to assist me. I even received a fruit basket for the inconvenience of a late room check-in.
Location
9.0
The location in Causeway Bay is fantastic, with ample shopping and dining options just a short walk away. and the easy access to the subway made exploring the city a breeze.
Dining
8.0
Dining options within the hotel were varied and enjoyable. the traditional local cakes were particularly nice.
Facilities
5.0
While the hotel had a good range of cafes and restaurants. the gym was quite small with limited equipment, which was a letdown.
William
United States of America,
October
2024
5.2/10
My stay at The Excelsior was pleasant overall, with fantastic room comfort and excellent location being standout features. However, some aspects such as outdated technology and pricey dining options might tempt me to explore other options in future visits. 😊
Rooms
8.0
I stayed in a standard room, and it was spacious, clean, and had gorgeous interiors. The views from my room were absolutely amazing, making it a joy to relax after a long day. However, the TV felt outdated.
Service
9.0
The staff were consistently friendly and helpful. I appreciated their effort, especially when they promptly helped me retrieve a lost mobile charger after I left it behind.
Location
10.0
The location is superb, just a couple of minutes away from the MTR and several shopping areas. I loved how convenient it was to explore Hong Kong from here.
Dining
7.0
While the breakfast had a wide variety of options, it was quite crowded, and the in-room dining didn't compare well to nearby restaurants like Wildfire. I recommend venturing out for meals.
Facilities
8.0
The fitness center was well-equipped and spacious, which I appreciated. There were also lovely bars with great views of the city, perfect for unwinding.
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